ACCOUNT & DATA DELETION
Last updated: May 24, 2026
jsouce (Frola) lets you delete your account and associated personal data at any time.
1. Delete in the app (recommended)
If you are signed in:
1. Open Profile (bottom navigation)
2. Tap the menu (☰) → Settings and activity
3. Under Account, tap Account
4. In the Danger Zone, type DELETE to confirm, then tap Delete My Account
Your account is deleted immediately. You will be signed out.
Direct link when signed in: open Settings → Account in the app.
2. Request by email
If you cannot access the app, email jsouceorg+privacy@gmail.com from the address linked to your account (or include your username and phone number so we can verify ownership).
Subject line suggestion: "Account deletion request"
We aim to complete verified requests within 30 days.
3. What we delete
When your account is deleted, we remove or anonymize, as applicable:
- Profile information (name, username, bio, photo, birth date, gender)
- Contact details (email, phone number)
- Account credentials and authentication identifiers we store
- Your events, attendance records, and event-related content you created
- Direct messages you sent (other participants may still see conversation history as described in the app)
- Follow relationships, blocks, and notification preferences
- Device push tokens associated with your account
- Optional analytics and crash-reporting identifiers linked to your account, where technically feasible
4. What we may retain
We may keep limited data when required by law or for legitimate purposes, such as:
- Security, fraud-prevention, and abuse-prevention logs (typically up to 90 days)
- Content reports and moderation records related to your account (as needed to investigate abuse and prevent repeat violations)
- Backups that are purged on our normal backup rotation schedule (typically within 30 days)
- Aggregated or anonymized data that no longer identifies you
5. Questions
Privacy and deletion requests: jsouceorg+privacy@gmail.com
General support: jsouceorg+support@gmail.com
See also our Privacy Policy at /privacy and Terms of Use at /terms.